All Systems Operational

APIs Operational
90 days ago
100.0 % uptime
Today
OCPI API Operational
90 days ago
100.0 % uptime
Today
DEN API Operational
90 days ago
100.0 % uptime
Today
Charging Stations Operational
90 days ago
99.99 % uptime
Today
Station Functionality Operational
90 days ago
100.0 % uptime
Today
Station Connectivity Operational
90 days ago
99.99 % uptime
Today
Driver Apps Operational
90 days ago
100.0 % uptime
Today
iOS Driver App Operational
Android Driver App Operational
90 days ago
100.0 % uptime
Today
Driver Portal Operational
90 days ago
100.0 % uptime
Today
Station Owner Apps Operational
90 days ago
100.0 % uptime
Today
Station Owner Portal Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Services Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Roaming Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED APIs Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Resolved - The station connectivity issue impacting parts of Europe has been fully resolved. All affected stations have now successfully reestablished connectivity with the ChargePoint platform. Stations that did not automatically reconnect were manually rebooted to accelerate recovery.

Service has returned to a steady state, and we continue to monitor the platform to ensure ongoing stability.

A Root Cause Analysis (RCA) is currently in progress and will be published as soon as it is finalized.

Thank you for your patience and understanding.

Feb 4, 23:44 UTC
Update - We are continuing to monitor for any further issues.
Feb 4, 18:01 UTC
Update - We are continuing to monitor for any further issues.
Feb 4, 18:00 UTC
Monitoring - .
Feb 4, 17:59 UTC
Investigating - .
Feb 4, 17:57 UTC
Update - EUROPE:-
Recovery in Station Connectivity has been steadily growing since 11:06 AM UTC. Most of the Stations have reestablished connectivity with the Chargepoint platform. The Few stations which are not reconnecting on their own are being rebooted to expedite the connectivity and recovery.

We are continuing to monitor the situation until the steady state is reached.

Feb 4, 11:51 UTC
Monitoring - We have mitigated the issue and are currently waiting for some of the 3rd Party Stations to be rebooted to restablish connectivity with Chargepoint Platform.

CANADA:-
A complete Recovery is observed in CA PROD.
Impact Start Time:- 07:03 AM UTC
Impact End Time:-07:26 AM UTC

EUROPE :-
3P Stations are still being rebooted to restablish connectivity with Chargepoint Platform.
Impact Start Time:- 06:33 AM UTC
Impact End Time:- Work in Progress.

Feb 4, 09:14 UTC
Investigating - We are seeing a drop in station reachability starting at 06:33 AM UTC.
The bulk of the Third Party Stations connecting to NOS via mulitple Network carriers were impacted. No Impact observed for CPS stations.
The cause of the issue was identified and a mitigation is being applied.

Feb 4, 08:54 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - Some energy meters reported invalid readings, resulting in an unhandled null value that caused delays in meter data processing. We have deployed a fix to manage these values gracefully, and all systems are now functioning as expected.
Jan 30, 22:46 UTC
Monitoring - The fix has been successfully deployed. Services are being closely monitored to ensure stability.
Jan 30, 21:24 UTC
Update - We are continuing to work on a fix for this issue.
Jan 30, 21:21 UTC
Identified - Some of the customers are impacted intermittently for the dynamic load management.
It is an integration failure in Energy Management System in EU region. It is caused due to application level error.
We are actively investigating it and working on fixing it ASAP
Services Impacted:

Impact: minor

Jan 30, 17:51 UTC
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.