Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
100.0 % uptime
Today
OCPI API Operational
90 days ago
100.0 % uptime
Today
DEN API Operational
90 days ago
100.0 % uptime
Today
Charging Stations Degraded Performance
90 days ago
99.99 % uptime
Today
Station Functionality Degraded Performance
90 days ago
99.99 % uptime
Today
Station Connectivity Operational
90 days ago
99.99 % uptime
Today
Driver Apps Operational
90 days ago
99.99 % uptime
Today
iOS Driver App Operational
90 days ago
99.99 % uptime
Today
Android Driver App Operational
90 days ago
99.99 % uptime
Today
Driver Portal Operational
90 days ago
99.99 % uptime
Today
Station Owner Apps Operational
90 days ago
100.0 % uptime
Today
Station Owner Portal Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Services Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Roaming Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED APIs Operational
90 days ago
100.0 % uptime
Today
be.ENERGISED Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2026

No incidents reported today.

Jul 9, 2026
Payment Issues Starting a Charging Session with RFID Card in US/CA
Resolved - The issue affecting charging session starts via RFID card, including the "Card Declined" message some drivers were seeing, has been resolved. Charging sessions using RFID cards are now starting normally.

Thank you for your patience while we worked through this issue.

Affected: Charging session starts via RFID card
Status: Resolved
Jul 9, 16:26 UTC
Monitoring - A fix has been applied for the payment errors affecting charging session starts via RFID card, including the "Card Declined" message some drivers were seeing. We are actively monitoring to confirm the issue is fully resolved.

We will post a final update once monitoring confirms the issue is resolved.

Affected: Charging session starts via RFID card
Status: Monitoring
Jul 9, 16:08 UTC
Identified - We've identified the root cause of the payment errors affecting charging session starts via RFID card, including the "Card Declined" message some drivers have been seeing. Our engineering team is now working on a fix.

We will post another update once the fix has been deployed and verified.

Affected: Charging session starts via RFID card
Status: Identified — fix in progress
Jul 9, 16:00 UTC
Investigating - We're aware that some drivers in US/CA regions are experiencing payment errors when starting a charging session using an RFID card, including a "Card Declined" message.

Our engineering team is actively investigating the root cause. We will post an update within 30 minutes or as soon as we have more information.

Affected: Charging session starts via RFID card
Status: Investigating
Jul 9, 15:48 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
July 4, 2026 - Drop in station reachability in North America region.
Resolved - We have resolved the issue from our end and all services are now operational.
Services Impacted:
- Station Connectivity
Impact: critical
Jul 4, 17:05 UTC
Monitoring - We have resolved the issue from our end and all services are now operational.
Services Impacted:
- Station Connectivity
Impact: critical
Jul 4, 17:03 UTC
Update - Our teams continue to investigate the issue, and updates will be provided as and when available.
Services Impacted:
- Station Connectivity
Impact: critical
Jul 4, 16:17 UTC
Investigating - We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are activiely investigating the issue.
Services Impacted:
- Station Connectivity
Impact: critical
Jul 4, 14:09 UTC
Identified - We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are activiely investigating the issue.
Services Impacted:
- Station Connectivity
Impact: critical
Jul 4, 12:59 UTC
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
June 29, 2026 - Drop in Station Reachability
Resolved - Our Partner Carrier has resolved the issue on their end, and all services are now operational.
Services Impacted:
- Station Connectivity
Impact: critical
Jun 30, 05:24 UTC
Monitoring - Service recovery is currently in progress. We continue to monitor all services until full restoration is confirmed.
Services Impacted:
- Station Connectivity
Impact: critical
Jun 29, 11:43 UTC
Identified - We are observing a drop in station reachability due to an issue with our partner carrier in NA region. Our teams are investigating the issue
Services Impacted:
- Station Connectivity
Impact: critical
Jun 29, 07:15 UTC
Jun 29, 2026
June 28, 2026 - We are observing a drop in station reachability due to an issue with our partner carrier in EU region. Our teams are investigating the issue
Resolved - Our Partner Carrier has resolved the issue on their end, and all services are now operational.
Services Impacted:
- Station Connectivity
Impact: critical
Jun 29, 03:37 UTC
Identified - We are observing a drop in station reachability due to an issue with our partner carrier in EU region. Our teams are investigating the issue
Services Impacted:
- Station Connectivity
Impact: critical
Jun 28, 08:25 UTC
Jun 28, 2026
Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

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