Resolved -
Our partner carrier restored service at Dec 11, 2024 - 22:20 UTC. We will consider this resolved if no further impacts are observed during our monitoring period.
Components Impacted:
- Station Connectivity
Impact: major
Dec 11, 22:30 UTC
Update -
Our partner carrier continues to work towards a resolution on this issue. We appreciate your patience and will continue to monitor the situation closely.
Components Impacted:
- Station Connectivity
Impact: major
Dec 11, 21:41 UTC
Update -
Our partner carrier continues to work towards a resolution on this issue. We appreciate your patience and will continue to monitor the situation closely.
Impact: major
- Station Connectivity
.
Dec 11, 21:37 UTC
Update -
Our partner carrier continues to work towards a resolution on this issue. We appreciate your patience and will continue to monitor the situation closely.
Impact: major.
- Station Connectivity
.
Dec 11, 21:32 UTC
Update -
Our partner carrier continues to work towards a resolution on this issue. We appreciate your patience and will continue to monitor the situation closely.
Dec 11, 21:25 UTC
Update -
The ChargePoint service(s) below are impacted by an open incident with the following impact: major.
- Station Connectivity
.
Dec 11, 21:17 UTC
Identified -
Sierra has identified an issue with one of their roaming partners that is impacting stations connecting to our North American customers. They have begun coordinating with the roaming partner who believes they have identified the issue and are working to resolve it as quickly as possible.
Dec 11, 19:22 UTC