Minor Service Outage

APIs Operational
OCPI API Operational
DEN API Operational
Charging Stations Partial Outage
Station Functionality Partial Outage
Station Connectivity Operational
Driver Apps Operational
iOS Driver App Operational
Android Driver App Operational
Driver Portal Operational
Station Owner Apps Operational
Station Owner Portal Operational
be.ENERGISED Operational
be.ENERGISED Services Operational
be.ENERGISED Roaming Operational
be.ENERGISED APIs Operational
be.ENERGISED Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - The partner carrier outage that affected station connectivity has been resolved. All charging stations have returned to normal and are connected. We will continue to monitor to ensure stability. Thank you for your patience.
Nov 5, 19:21 UTC
Investigating - The outage is currently ongoing with our partner carrier. We are actively following up with them and will share further updates as soon as they become available.

Services Impacted:
- Station Connectivity

Impact: major

Nov 5, 16:09 UTC
Identified - We are observing a drop in station reachability due to an outage with one our partner carriers. Our teams are investigating the issue

Services Impacted:
- Station Connectivity

Impact: major

Nov 5, 14:57 UTC

Nov 4, 2026

Resolved - Our Partner Carrier has resolved the issue on their end, and all services are now operational.

Services Impacted:
- Station Connectivity

Impact: major

Nov 4, 03:39 UTC
Identified - We are observing a drop in station reachability in NA & CA regions due to an outage with one one of our partner carriers. Our teams are investigating the issue.

Services Impacted:
- Station Connectivity

Impact: major

Nov 3, 16:11 UTC

Nov 3, 2026

Resolved - We have resolved the issue from our end and all services are operational.

Services Impacted:
- Station Functionality
- Station Connectivity

Impact: major

Nov 3, 07:03 UTC
Identified - We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are actively investigating the issue.

Services Impacted:
- Station Functionality
- Station Connectivity

Impact: major

Nov 3, 06:42 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - Our technical teams have resolved the issue and all services are now operational.

Services Impacted:
- Station Connectivity

Impact: major

Oct 27, 09:52 UTC
Monitoring - Our technical teams have resolved the issue and all services are now operational.

Services Impacted:
- Station Connectivity

Impact: major

Oct 27, 07:39 UTC
Investigating - A root cause has been identified, a fix has been implemented, and stations are beginning to recover. Our teams continue to monitor and investigate the issue. Updates will be provided as and when available.

Services Impacted:
- Station Connectivity

Impact: major

Oct 26, 23:16 UTC
Identified - We are observing a drop in station reachability due to an issue with one of our partner carriers. Our teams are investigating the issue

Services Impacted:
- Station Connectivity

Impact: major

Oct 26, 14:55 UTC