October 26, 2026 - Drop in station reachability in NA region

Incident Report for CP Public Status Page

Resolved

Our technical teams have resolved the issue and all services are now operational.

Services Impacted:
- Station Connectivity

Impact: major
Posted Oct 27, 2026 - 09:52 UTC

Monitoring

Our technical teams have resolved the issue and all services are now operational.

Services Impacted:
- Station Connectivity

Impact: major
Posted Oct 27, 2026 - 07:39 UTC

Investigating

A root cause has been identified, a fix has been implemented, and stations are beginning to recover. Our teams continue to monitor and investigate the issue. Updates will be provided as and when available.

Services Impacted:
- Station Connectivity

Impact: major
Posted Oct 26, 2026 - 23:16 UTC

Identified

We are observing a drop in station reachability due to an issue with one of our partner carriers. Our teams are investigating the issue

Services Impacted:
- Station Connectivity

Impact: major
Posted Oct 26, 2026 - 14:55 UTC
This incident affected: Charging Stations (Station Connectivity).