September 18, 2026 - Drop in station reachability in NA region

Incident Report for CP Public Status Page

Resolved

Our Partner Carrier has resolved the issue on their end, and all services are now operational
Services Impacted:
- Station Connectivity
Impact: major
Posted Sep 18, 2026 - 11:47 UTC

Identified

We are observing a drop in station reachability due to an issue with our partner carriers. As a result, users may observe degradation while using our charging stations. Our teams are investigating the issue.
Services Impacted:
- Station Connectivity
Impact: major
Posted Sep 18, 2026 - 09:41 UTC
This incident affected: Charging Stations (Station Connectivity).