ChargePoint Web Store (store.chargepoint.com) is now fully operational. Service was restored after our third-party provider (Salesforce) rolled back a recent platform change that caused the disruption.
We are working with Salesforce to obtain a full root cause analysis and will take steps to prevent recurrence.
We apologize for the inconvenience and thank you for your patience.
Posted May 15, 2026 - 17:08 UTC
Investigating
We are currently experiencing a service disruption affecting the ChargePoint Web Store (store.chargepoint.com). Customers may be unable to access the site or complete purchases at this time.
Our team is actively engaged with our third-party hosting provider (Salesforce), who is investigating the issue following a recent platform maintenance. We do not have an estimated time to resolution at this point but will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Other ChargePoint services — including station charging, the mobile app, and account management are not affected.